Qiological's Terms of Service, Privacy Policy, Medical and Affiliate Disclaimers
Below you'll find the Qiological policies, disclaimers and Terms of Service documentation
Medical Disclaimer
Qiological is an online podcast series dedicated to the discussion and use of Oriental medicine techniques and treatments by trained professionals.
This site is not meant to be a substitute for professional medical care
Treatments described herein are not intended for self-medication or treatment by those who lack training in the field. Qiological Podcast, its host and guests are not responsible for any injury or damage that may result from the improper application of information from the articles or discussions on this website.
If you have a medical condition do the right thing by both educating yourself and seeking out a qualified professional who can help you.
Affiliate Disclosure
Qiological is a limited liability company that needs compensation to operate. We may receive consideration for products and services presented in our content. However, we do our best to remain unbiased and do not accept paid reviews or fake reviews.
Certain links to products on this website will generate an affiliate fee for Qiological. If you make a through such a link, you won’t pay a penny more for the product, but Qiological will earn a small commission.
Terms of Service
Terms and Conditions
These terms and conditions constitutes a legal agreement between Qiological, LLC, a Missouri based limited liability company with a registered address at 528 Woodleaf Court, Saint Louis, Missouri 63122, and its subsidiaries, affiliates, and licensors (collectively, “Qiological”), and you. PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES AND OBLIGATIONS.
Terms of Use
Access to and use of the website operated by Qiological, www.qiological.com and any website that may be related thereto (collectively the “Site”) is governed by these Terms and Conditions, as well as any applicable laws and regulations. By accessing the Site, you hereby agree to adhere to these Terms and Conditions. If you do not agree to these Terms and Conditions, you are not authorized to use or access the content available on the Site.
Qiological reserves the right to modify the Terms and Conditions without notifying you. Each time you use the Site, the current version of these Terms and Conditions will apply. It is therefore imperative that you check for updates to the Terms and Conditions.
Qiological reserves the right to deny access to the Site to any person who violates these Terms and Conditions or who, in our sole judgment, infringes on the rights of others.
Access
Purchasing and Account Information
- All paid content must be purchased through our official web-stores
- As the account holder, you are responsible for providing and maintaining accurate, up-to-date personal information
Account Security and Personal Use
- Your account and login credentials are for your individual use only
- Please maintain the confidentiality of your username and password
- You are responsible for all activity occurring under your account, whether authorized by you or not
- We require immediate notification if you detect unauthorized access to your account
- Your cooperation may be requested to address any security concerns
Content Access
- Available content may change periodically as we update our offerings
- Qiological maintains the right to modify or remove content as needed
Account Compliance
Sharing of login credentials constitutes a material breach of the Terms of Service and may result in:
- Immediate account termination
- Revocation of all access privileges
- Forfeiture of any paid subscription fees
- Potential legal action to recover damages arising from such unauthorized use
Podcast
Qiological provides podcasts consisting of audio content that is provided using an RSS feed and associated file so that the file may be downloaded and played from a user's computer or mobile device. Podcasts are available only for personal, noncommercial use. You may download, copy and/or transfer a podcast to a computer or mobile device only for your personal, non-commercial use, provided that you do not modify the content. You also may link to podcasts from your site, blog, application, platform or service, as long as (a) the links redirect the user to the Qiological when the user clicks on them, (b) you do not insert any intermediate page, splash page or other content between the links and the applicable portion of the Qiological services, (c) the linking does not suggest that Qiological promotes or endorses any third party's causes, ideas, sites, applications, platforms, products or services, (d) you do not use Qiological content for inappropriate commercial purposes, and (e) you provide attribution to Qiological adjacent to the link.
Live Courses
The Site provides content, some of which is in the form of courses that are streamed live over the Site or through external applications. You hereby acknowledge your understanding that these live online events may be recorded and that you may be recorded as a result. You hereby consent to such recordings and give Qiological and its affiliates permission to use any images of, and comments made by, you (hereinafter “Personal Content”) captured during these recordings including, but not limited to, reproductions in all the possible permutations in electronic and printed media. You hereby waive your right to review or pre-approve any of the possible formats that the Personal Content may be reproduced.
Continuing Education Credits
It is your responsibility to review the continuing education requirements of your professional association and to complete all of the course requirements in order to obtain your certificate of completion from Qiological. Qiological is not responsible for any licensing issues that may result from your failure to complete requirements or submit certificates for licensing renewal.
Privacy
Please review the privacy policy to understand the information we collect and how we manage and store it to protect your privacy. The privacy policy may be updated from time to time. By continuing to review these Terms and Conditions, you agree that you have read the privacy policy in its current form, and that you will review the privacy policy for updates thereto.
Proprietary Rights
Vis-à-vis you and Qiological, you understand that all right, title, and interest in and to the Site and all the materials and content thereon is either the property of, or used with permission of their respective owners by, Qiological, and are protected by applicable copyrights, trade-mark rights, patent rights, trade secrets, or other proprietary rights and laws.
Content
You may print or download approved content from the Site for your personal, non-commercial use only. In any case, you may not remove or alter any copyright, trademark, service mark or other proprietary notices. You may not publish, distribute, retransmit, sell or provide access to the content on the Site. You may not use data mining, robots, screen scraping, or similar data gathering and extraction tools on the Site. You may not decompile, reverse engineer or disassemble any software or other products or processes accessible through the Site, insert any code or product, circumvent technological protection measures, or manipulate any content of the Site.
You agree not to sell, rent, redistribute or sublicense, show in public, modify or reproduce in any form, electronic or otherwise, any of the information on this site unless you have obtained expressed permission by Qiological.
You agree to use the Site for lawful purposes, and if you at any time become aware of any violation, by any person or entity, of any part of these Terms and Conditions, you will immediately notify us and provide us with assistance to stop or remedy such violation.
You agree that you are responsible for all of the comments, audio, video, text or other materials that you post on the Site by you or under your account (collectively, “UGC”). You may not use the Site, and your account may not be used, to engage in commercial activity or send commercial communications. You may not generate UGC that violates the rights of any third party or contains a virus or other harmful component. You may not use language or engage in any activity that is threatening, abusive, vulgar, discourteous, disruptive, defamatory, amoral, or unlawful.
Disclaimer of Warranties
THE SITE, AND ALL CONTENT THEREON, ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND (EXPRESS, IMPLIED, AND STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE), ALL OF WHICH Qiological EXPRESSLY DISCLAIMS TO THE FULLEST EXTENT PERMITTED UNDER LAW. YOU AGREE AND ACKNOWLEDGE THAT YOU USE THE SITE AT YOUR OWN RISK.
No Liability
You understand that the information, opinions, and viewpoints expressed during courses do not necessarily represent the opinions of Qiological, and you will not hold Qiological liable for any claims or information presented, or for the accuracy or completeness of the information; furthermore, you will not hold Qiological liable for any loss, corruption, or damage incurred as a result of presented information, whether online or otherwise.
You understand that in many of these courses, medical and/or other health information may be presented or made available. You agree that you assume all risks associated with the use of or reliance on that information and that Qiological and its instructors shall not be held liable for any losses or damage, whether directly or indirectly, as a result of using or reliance on the provided health or medical information.
Under no circumstances, including, but not limited to, negligence, shall Qiological be liable for any direct, indirect, special, incidental, consequential, or other damages, including but not limited to, loss of programs, loss of data, loss of use of computer or other systems, or loss of profits – whether or not Qiological is advised of the possibility of such damages arising from your use – or inability to use, the content, materials, or functions of this site or any linked website.
Indemnification
You agree to indemnify, defend and hold harmless Qiological, its officers, affiliates, employees, representatives, and agents from and against any suit, action, liability, or proceeding in connection with any third party claim and/or complaint to which we may be exposed. You agree in this regard, to accept exclusive liability for any sums, damages, costs, lawyers’ fees and court costs for which we may be held liable arising from your use or misuse of the Site, your violation of any rights of any third party, or your violation of these Terms and Conditions.
Third Party Links
Qiological may provide links from the Site to other websites which are independent of Qiological. Users should be aware that in linking to these outside websites, they are leaving Qiological’s website and that Qiological is not responsible for the content of any other site. You acknowledge and agree that Qiological is not responsible for any damages or losses to you or any other person caused or alleged to have been caused by your use of any of these sites, or from the products, content, material or information presented by or available through these sites.
Technical
You agree to ensure you have the most recent version of a browser installed and that your computer and/or mobile settings are up-to-date for the optimal viewing experience. You will also ensure you have proper audio with speakers and a computer or device that is able to play high speed video.
Qiological will not be held liable for technical issues or inability to watch online courses due browser, mobile, or computer streaming issues, or use of out-of-date hardware or browsers.
You agree that any video or audio viewing issues derived from watching a webinar or course that do not originate specifically on the Qiological platform are not the responsibility of Qiological. While the technical support team at Qiological will make every effort to troubleshoot such issues, if they are due to the user’s computer, device, or internet connection, Qiological will not be held responsible for such issues.
If a technical issue is encountered that cannot be resolved by reviewing the Help Section, you agree to report the issue to Qiological’s Technical Support Team, either by an email or online ticket. Qiological will not be deemed liable for any unreported technical issues, if a solution cannot be found, or if it cannot be found in a set timeframe. Qiological will not be held responsible for any associated losses or damage as a result.
Termination
Qiological reserves the right to remove your access to all or part of the Site at its sole discretion, and without notice, and shall not be held liable for any consequences that may arise as a result. There may be instances where content may need to be removed from the Site, and Qiological reserves the right to do so for any reason.
Cancellation Policy
Recorded on-demand courses are immediately accessible after purchase. Therefore, there are no refunds provided for course cancellations.
The following policy applies to all In person and online live courses.
Customer cancellations must be submitted to Qiological via email to together@qiological.com
- Cancellations received up to 14 days prior to class will not be charged the training fee.
- Cancellations 3-14 days prior to class will be invoiced the full training fee. As a courtesy, we will allow you to apply 50% of your payment toward a future Qiological course within one year of the cancellation date.
- Cancellations 1-3 days prior to class, and no-shows, are subject to payment for the full amount without future training credit.
- Registrant substitutions may be made at any time.
- Please note that if you do not cancel or do not attend, you are responsible for payment.
Cancellation of course by Qiological
- Qiological reserves the right to cancel or change a class at any time, including but not limited to, lack of participation, classroom, equipment or instructor availability.
- Notification will be provided within 21 days of the class, whenever possible.
- Registrants will not be charged for the course.
- Qiological is not liable for any direct, or indirect, consequential or special damages that may be incurred due to a cancellation of a scheduled class, including, but not limited to, cancellation penalties for transportation or accommodations. The customer or student's sole remedy shall be the refund of prepaid course fees.
Severability
If any provision of these Terms and Conditions is deemed unlawful, or for any reason unenforceable, then that provision is severable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions.
Governing Law and Forum
These Terms and Conditions shall be governed and construed in accordance with the laws of the Mis and the laws of the State of Missouri applicable therein, excluding its conflict of law rules. You expressly consent and agree to submit to the exclusive jurisdiction and venue in the provincial and federal courts located in Missouri.
I HAVE READ AND REVIEWED THESE TERMS AND CONDITIONS AND HEREBY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS. I AGREE AND CONFIRM THAT I AM OF THE AGE OF MAJORITY IN THE JURISDICTION THAT I AM LOCATED IN AND UNDER THE LAWS GOVERNING THIS AGREEMENT AND THEREFORE HAVE THE ABILITY TO CONSENT AND BIND MYSELF TO THESE TERMS AND CONDITIONS.
Privacy Policy
Qiological LLC acknowledges and respects the privacy of users of the qiological.com website (“Website”). This Privacy Policy sets forth the information collection, use, storage, and disclosure practices applicable to the Website. By using our Website, or registering with us, you are confirming that you have read, understand, and agree to the Privacy Policy. If you do not agree with our Privacy Policy, please do not use our Website.
We reserve the right to modify and update the Privacy Policy on an as needed basis, and will post notice of any such modifications on the Website. You can review our most recent Privacy Policy. If you use the Website after any such modification or update to the Privacy Policy, you consent to those modifications or updates. Modifications will not be applied retroactively.
Personal Data We Collect
If you register with us in order to access our online content, register for a class, or receive our newsletter, we will collect your email address, first and last name, and if appropriate, professional credentials. If you purchase products or services from Qiological LLC, we will also collect your billing address, phone number, and email address, and if applicable for shipping hard products, your mailing address. We may also use your billing address or IP address received from your browser or device to determine your approximate location, and your shipping address will be used to create a label for shipping hard products if necessary.
All payments are processed through our registration system using MemberPress. Qiological LLC does not store your credit card number, and Qiological LLC, its owners, employees, and contractors do not have access to your credit card information. Your credit card data is transmitted from MemberPress to our payment gateway, Stripe, using encrypted means. If you make a payment arrangement using other means, Qiological LLC and its owners, employees, and contractors only have access to what information you share with us. You share your personal information at your own discretion.
Computer Data We Collect
Additionally, Qiological LLC automatically collects certain non-personal computer or device-related information from visitors to the Website, including the operating system (e.g. Mac OS, iOS, Windows, Android), the visitor’s IP address, and the web browser (e.g. Safari, Firefox, Chrome) (collectively “Computer Information”) and potentially referring services such as a social media platform, hyperlink, or other internet location that referred visitors to our Website. We occasionally analyze this data to determine where our users are referred from.
Qiological LLC does not collect your IP address for marketing purposes, however in the event of misuse of our Website or pending litigation or issue with law enforcement we reserve the right to access your IP address or location. When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
How We Use Data We Collect
For the purposes of applicable data protection laws, Qiological LLC is the “Data Controller” of the Personal Information you provide and the Computer Information collected from your device. Qiological LLC processes the Personal Information and Computer Information received in accordance with this Privacy Policy. The legal bases for the processing of Personal Information and Computer Information by Qiological LLC include enforcement of our agreements, or fulfillment of our obligations under our agreements, including:
- Providing you with products and services that you have requested
- Payment, billing, account management and administrative matters
- To send transactional messages pursuant to a given user’s purchases and subscriptions (including invoices and expiration/renewal notices)
- Customer support
- Qiological LLC’s legitimate business interests, including:
- Providing you with software and services that you have requested
- Identity verification and fraud prevention
- Analysis, troubleshooting and improvement of our website and services
- Customization of the website in accordance with stated user preferences
- Contacting you pursuant to your affirmative requests
- Sending you news, product announcements, special offers and other marketing communications, in compliance with applicable law
- Customer support
- To comply with applicable law, including:
- Responding to requests from law enforcement or governmental entities
- In connection with audits
- In connection with litigation
- To prevent fraud, security breaches, or piracy
Contact Forms.
When you contact Qiological LLC using a form on the Website, you provide a name and email address for the purposes of responding to inquiries. This personal data will never be used for marketing purposes, nor will Qiological LLC ever distribute, sell, rent, commercially exploit or otherwise broadcast your personal information entered on a contact form.
“Cookies”.
“Cookies” (which may be HTML files, Flash files, scripts, or other technology) are text files that help store user preferences and activity. Qiological LLC may place cookies on your computer or other device when you visit the Website. These cookies contain information about your user preferences and your experience with this Website necessary for the propagation of content and the navigation of this Website and its online storefront. Qiological LLC uses cookies to help tailor and customize the website for its users, to allow users to leave and return without logging in every time, and to enable users to use shopping carts and other e-commerce features.
The use of cookies is an industry standard; many websites use them. Please note that many sections of the Website require cookies to function properly; disabling them may limit the functioning of the Website for you. If you do not wish to receive cookies, or want to be notified when they are placed, you may set your web browser to do so if your browser so permits. The only way to completely “opt out” of the collection of any information through cookies or other tracking technology is to actively manage the settings on your browser or mobile device. You may consult your browser’s or mobile device’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools.
Newsletters.
You have the opportunity to provide your email address to Qiological LLC in order to receive communications such as announcements of new products and services, updates to the Website, and special offers. These email communications are sent in accordance with applicable laws, and where your consent is required by law, we will obtain your permission before sending any such communication. Your consent may be withdrawn at any time. All such messages will feature unsubscribe links in the footer. Qiological LLC may feature third party advertisements on the Website, and occasionally include marketing communications on behalf of third parties in our newsletters. Third party advertisements and third party marketing may include events, workshops, speaking engagements, and products of colleagues, students, affiliated companies, and educational institutions that Qiological LLC maintains a relationship with and pertain to Chinese medicine. Qiological LLC will never distribute, sell, rent, commercially exploit or otherwise broadcast your personal information obtained for the purposes of a newsletter to those third parties.
Online Storefront.
When you purchase services, or digital or hard products on this Website, you provide Qiological LLC with your first name, last name, billing address, mailing address, email address, and phone number for the purposes of the transaction or shipping. You also provide a credit card number, however, Qiological LLC does not store your credit card number and does not have access to your credit card information. Your data is transmitted and processed by a secure payment gateway, Stripe. The storefront is operated and maintained by Qiological LLC. If you arrange to purchase products or services using other means, Qiological LLC and its owners, employees, and contractors only have access to what information you share with us. You share your personal information at your own discretion. The personal information you provide in an online storefront transaction may be used for our marketing purposes or to ensure product or service satisfaction. Qiological LLC will never distribute, sell, rent, commercially exploit or otherwise broadcast to third parties your personal information obtained in an online storefront transaction.
Disclosure of Information
Disclosure of Information. Qiological LLC may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to (a) protect the rights, safety, or property of Qiological LLC or others and (b) comply with legal processes or regulatory requirements. We may also transfer your information to any affiliated business, and in the event of a merger or acquisition or asset sale, your information may be disclosed to the acquiring entity. Without your express approval, however, Qiological LLC will not distribute, sell, rent, commercially exploit or otherwise broadcast your personal information, although we may collect and/or provide aggregate statistics about our Website, products, services, and users to other parties.
Disclosure of Information to Service Providers. Qiological LLC uses several third party providers, listed below (herein referred to as the “Provider”), to provide this Website. Qiological LLC may disclose information to these service providers in order to provide our Website and services to you. Our agreements with these service providers prohibit them from using the information. Qiological LLC provides to them for no purpose other than providing the Website and the products and services featured therein, and require them to keep that information confidential. We encourage you to review the privacy polices and information collection practices of our service providers.
Security and Additional Privacy
Security. Keeping your information secure is of great concern to us. We exercise care in facilitating the transmission of information between your device or computer and our Website (or the third party servers that operate and store information for the Provider). Any personally identifiable information collected by the Provider is stored in operating environments that are not available to the public. While we have mechanisms in place to safeguard your personal information after we receive it, no transmission of data over the internet can be 100% secure.
Child Online Privacy Protection Act. This Website is not for or directed towards children. While this Website is not intended for anyone under the age of 18, we do not intend to and will not knowingly collect any personal information from children under the age of 13. Children under the age of 13 are prohibited from using this Website. If we learn that we have collected information from a child under the age of 13, we will remove that information immediately and delete it from our servers (subject to applicable law and this Privacy Policy). If you believe content from a child under the age of 13 has been posted to this Website, please notify us by contacting us at help@qiological.com.
California Privacy Rights and Do Not Track Notice. California Civil Code Section 1798.83 permits users who are California residents to obtain from us once a year, free of charge, a list of third parties to whom we have disclosed personal information (if any) for direct marketing purposes in the preceding calendar year. If you are a California resident and you wish to make such a request, please send an e-mail with “California Privacy Rights” in the subject line to help@qiological.com.or write to us at: Qiological LLC, 528 Woodleaf Ct, Saint Louis, MO, 63122..
Your Data Rights
Accessing, Updating, or Deleting User Content and Your Personal Information. If you have a registered account on this site or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us. You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address). If you wish that all of your data is erased, we will no longer be able to offer any support or other product related services to you. Any membership or other service provided by this Website will be erased and no refund will be given.
You may access, update, or delete your personal information by contacting us at help@qiological.com. We will make every effort possible to resolve requests to correct inaccurate information except where the request is unreasonable, requires disproportionate technical effort or expense, jeopardizes the privacy of others, or would be impractical.
GDPR Rights
Qiological LLC permits residents of the European Union to use this Website, including purchase its products and use its services. Therefore, it is the intent of Qiological LLC to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information.
Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below.
Qiological LLC
528 Woodleaf Ct
Saint Louis, MO 63122
help@qiological.com
(314) 807-0003
Revised 01/19/2025
Continuing Education
Continuing Education Units (On Demand)
NCCAOM National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) Professional Development Activity (PDA) points are awarded for active learning that is earned in an in-person or e-learning environment.
Registrants must complete all modules in the course, including a mandatory worksheet, and pass the end of course assessment. Passing is 70%.
Continuing Education Units (Live)
National Certification Commission for Acupuncture and Oriental Medicine (NCCAOM) Professional Development Activity (PDA) points are awarded for active learning that is earned in an in-person or e-learning environment.
Registrants must attend the total hours of a live instructor-led course whether attended physically in person or online in order to receive a certificate of completion for the total PDA points. PDA points are not issued for breaks, lunch/dinner, homework, group presentations, or quizzes.
PDA points are only awarded in total as advertised for any given course, partial credit is not allowable by the NCCAOM.